My money is on BlogHer as a driving force in the evolution of media and advertising towards a new definition of "engagement." Because they walk in with an deep and genuine respect for content creators and readers from all walks of life and an empowering attitude towards their members, they are better prepared now to explore the best meet-up of social media and advertising. That is where the best engagement will happen - when the value to the reader or participant, the creator and the advertiser are all kept in some type of balance.
There's a connection between the following:
- BlogHer's recent funding and partnership deal with NBC and iVillage ($5m)
- The current Blogher 08 conference winding down in SanFrancisco (follow the action on Twitter now)
- Trend by marketers to use blogger outreach as a blunt instrument
- P&G's conclusion that mombloggers are influential
- BabyCenter's conclusion that they had better embrace social media
- How media is changing a la Clay Shirky's great book Here Comes Everybody and ifocos.org's equally great report on new "media."
Blogher is a great organization, social network, ad network and business. They are a vanguard connecting the independent, grass roots voices of women with brands. They amplify the voices of women outside of traditional media channels by offering them visibility and income (the ad network) and over the past few years, by connecting them with brands who want to market to and through them. They stay true to the ".org" in their name, the community celebrating in San Francisco now, and their desire to see brands support this community in mutually beneficial ways.
iVillage wants more than new page inventory to slap ads against. Unlike the NYTimes acquision of About.com which increased their ad inventory considerably. NBCU and iVillage must know that the value of the content from BlogHer members and the level of engagement as represented by the event and the average number of comments on any member's blog will increase in value over time. They also know that you cannot look at what BlogHer has done as a media brand and try to replicate it without them.
BabyCenter & P&G
BabyCenter has tried to do that. They saw the light a while back about adding blogs and did so via a section of their monolithic site called Momformation. That was a simple approach to treating blogs like just more content (vs. conversations) Now they have struck a deal with the leader in blog advertising - Federated Media - to essentially harness the most valuable voices in the FM network and display their content within the Babycenter/Parentcenter "space." They call it the BabyCenter Parenting Federation. This is the equivalent of still trying to add more content but achieve the reach of the most popular bloggers in their category (and deliver advertising to those blogs).
Women bloggers are coveted by marketers. P&G has come to the conclusion that Mombloggers are influential - something I know that they knew before now. Perhaps they felt they needed and announcement around the Blogher conference. We work with women and mombloggers regularly and have built up good relationships because we do not bludgeon them with silly outreach requests. We even revised our open source Ogilvy Blogger Outreach Ethics Code when we saw that other marketers were spoiling everyone's relationships with indiscriminate "pitching."
BlogHer is Different
BlogHer offers something different. They offer a long tail community brought together by something deeper than commerce (i.e. ad revenue). They do represent a democratization of media in a more thorough sense. Brands who engage with BlogHer either directly or via iVillage will benefit from the word of mouth spread through that community as well as the collective reach of their 1300 or so members. The only warning I feel is that the partnership must go beyond just new pages for the NBC/iVillage network to deliver targeted ads to. Here's a snippet of what each side of the partnership said:
""We're excited to work with NBC Universal to raise the profile, voices and earning potential of the extraordinary bloggers in our network, and we cannot imagine better partners than iVillage, Bravo and Oxygen, with their superior programming and tools, both online and on-air," said BlogHer co-founders Elisa Camahort Page, Jory Des Jardins and Lisa Stone in a joint statement.
Zalaznick also announced the formation of a female-targeted digital ad sales network, as part of the overall strategy for Women@NBCU, the company's new content and marketing initiative geared to women. The sales network, comprised of BravoTV.com, Oxygen.com, iVillage and Sugar Inc, creates the largest online aggregation of top-tier women's media brands."
A Phase In Social Media Marketing
Jeremiah Owyang from Forrester raises some of the same concerns. Will indiscriminate pitching and what it leads to spoil the community (and the marketplace)? It is really just a phase. Bad or lazy marketers who flood online influencers with products and pitches will die off through the failure of their ways. Those who understand the "success equilibrium" and are willing to make the effort to find new, innovative ways to stay balanced and sell - will rise up.
"Success equilibrium" - this means that an advertiser must deliver on the following equally to reap meaningful benefit from their marketing effort:
- a commitment to ethical marketing in the social media and word of mouth space
- provide value to the community - both to the author and the reader (host and participant)
- provide a marketing impact back to the brand (i.e. "sell")
We are in a phase. Two years ago, when we were at BlogHer, marketers were just beginning to discover the power of women bloggers. Now they know and are using what they know to exploit that power. Soon they will learn from some of their ineffective ways and dig deeper into custom engagment programs supported from smart advertising wrap-arounds. BlogHer will lead the way.
Final Word - Clay Shirky
So what does Clay Shirky's book - Here Comes Everybody - have do with any of this? First of all, it's the first book that I have read in the social media "space" in a long time with an insightful POV. Mr. Shirky sheds light on the rise of BlogHer - not literally but the change happening between traditional media (NBC and iVillage) and "everybody." The means of production and distribution was once confined and somewhat precious. Now, everyone can publish leading to a volume (firehose, really) of content relevant to many or few. This, by itself, is not a new obeservation but I find his description of the changes going on in media to be clarifying. He also points out the annoying folly of marketers trying to wrap themselves in the garments of true personalized dialogue. You either do it or you don't. I haven't finishd the book but it feels insightful and optimistic. To me it outlines many of the reasons BlogHer will lead the way to the next evolution of media. They are the best of the new digital influence that respects the individual and applies a business discipline to benefit everyone.
(photo by Josh Hallet used under CC and with deep appreciation for his talents and knack for being everywhere. )
I'm one of BabyCenter's MOMformation bloggers and noticed the incoming link. I'm also waiting for much-delayed flight out of San Francisco right now on my way home from the BlogHer conference.
I want to stress the point: "BlogHer offers something different. They offer a long tail community brought together by something deeper than commerce (i.e. ad revenue)." I can't tell you how many times during the conference I had conversations with other bloggers about community. Sure, making money is nice, but most of us started blogging for reasons other than commerce. The information we share and the communities and relationships we form through blogging mean a lot to us. Blogging has opened up my world and presented opportunties I never imagined.
That said, now that we know money is out there, many bloggers are going for it. Fine for them. I'll take on unpaid product reviews that interest me, but I have no plans to monetize my personal blog, my personal space.
http://twitter.com/moldymom
Posted by: Kim/hormone-colored days | July 20, 2008 at 04:33 PM
I'm here at SFO also - my flight to NYC is never leaving! This was my first time attending BlogHer; it was incredibly refreshing to experience the energy of the panelists and attendees. It's unlike any other conference I've been to.
Kim - your perspective on balancing editorial vs. advertising is exactly right. During the mommyblogging session on ethics, I was a bit surprised to hear bloggers talk openly about pay-for-play product reviews. Several bloggers in the room discussed monetizing their blog through advertorials. They talked about accepting money - not just product - in exchange for writing positive reviews about products and services. No disclosure either. Now, I know this isn't the case for the vast majority, but it's interesting that some are going this route. With mommy blogs gaining more and more attention from national marketers, I think bloggers (the ones who are building a revenue strategy) need to define and establish their own guidelines (viewable on their about page) for how they work with marketers.
The success equilibrium is largely the responsibility of companies. But bloggers can help this by clearly defining their own ethics guidelines and understanding the boundaries between editorial, advertorial, display advertising, sponsorships, contests, etc.
Of course, bloggers can go whatever route they want. There's nothing illegal about a pay-for-play approach and they don't have to abide by formal church & state rules. But, just like mainstream media, a publication that blurs these lines too much runs the risk of being irrelevant.
Posted by: Andrew Foote | July 20, 2008 at 06:16 PM
Kim and Andrew - thanks for commenting and good to hear about your experiences there. The pay-for-post thing - especially without disclosure - is, forgive me, pissing in the pool. Readers will figure it out and lose respect.
It is up to everyone - marketers and bloggers - to find more interesting, ethical and valuable ways to connect brands with bloggers and make money.
Posted by: John Bell | July 20, 2008 at 07:27 PM
Good point, John. I know times are tough for many families right now and don't begrudge someone for taking in a few extra dollars.
At the same time, as Andrew points out, the blogger risks becoming irrelevant.
There's a recent campaign that got my panties in a bunch. I'd seen variations of it on several sites, all leading to worthless posts. I want to grab these women and shout: this is boring, artificial content and you're better than this! You are worth more than this! But money is money and there are worse things one could do to pay the bills (or earn enough to afford a trip to SFO for BlogHer08).
Don't why the client signed off on this lame campaign, which was run through an agency that specializes in moms. IMO, it makes them look tacky, too.
Posted by: Kim/hormone-colored days | July 21, 2008 at 05:26 AM
I was there - at the beginning. When Blogher was just a germ of an idea. I met Jory and Elisa and we talked of putting together a blogger's group of women - to get some respect. Now, looking at the phenomenal job these talented women have done, and their great accomplishments in new media, I'm proud as punch to be a friend from the 'old' days.
I did not get ot attend Blogher this year. I spoke at the Business Blogher (more my speed) and I have been telling clients and anyone who will listen, for four years, that the MOmmy bloggers are all-powerful, precisely because of their focus: on community and connecting. Ignore them or diss them and you risk the rage of millions of women (with money to spend).
That said, I find large blog communities becoming too large. They are overwhelming. I demonstrate the power of women blogging, when I speak, and I often use Blogher as an example. As an introduction - it's a bit much. The media model is, indeed, one to watch as we move forward in this new marketing landscape -- this interactive world of consumer generated content, some which is very good, some whic is not.
I think advertisers would do well to look at individual blogs, also. For sponsorship opportunities or to engage the blogger in real conversation. I actually write and manage a petblog for Purina (the pet food company). It's completely above board... everyone knows PUrina sponsors it and I get paid to write and manage it. BUT...Purina and I agreed up front that they do not have the right to dictate what I write. If they send me a press release, it's my choice to use it -- or not. Or, repurpose it for a blog post I'm writing.
I've always fed my pets Purina, and I am a diehard fan...as well as a former veterinarian's assistant. The relationship with Purina, and now their new pet health insurance blog, is one of respect and consideration. I'm paid to help them traverse the blogging landscape and begin to connect with pet owners, in a friendlier and more effective manner. My readers know this...I remind them often...and it works out for all of us.
BTW, this does not influence the writing of my blog on marketing to women - Lip-sticking. Totally separate. But, I will admit that since taking the Purina contract, I am more careful about writing about my pets on Lip-sticking (not something I did much of, anyway).
Kudos to the Blogher ladies. This is one model... I think there are others emerging.
Posted by: Yvonne DiVita | July 21, 2008 at 08:25 AM
John, if there's a way to describe what we do, and how the BlogHer co-founders envision our place in the media-marketing world, you've just written it here. While I am very flattered at the compliments over how BlogHer has grown over the years and attracted great brands--who throw great parties--the story that I would like to impart is how we were able to create partnerships of understanding with these brands, and that our community is comprised of consumers who value the relationships their blogs have enabled more than they value the revenue they may generate. It's always been about building community and personal expression first, and revenue is gravy. Once this understanding has been struck, everybody wins.
I love Andrew's comment: "There's nothing illegal about a pay-for-play approach and they don't have to abide by formal church & state rules. But, just like mainstream media, a publication that blurs these lines too much runs the risk of being irrelevant."
I always say, you can only give out free iPods for so long. The cream always rises, and as soon as the entire marketing world no longer has to quantify success by immediate mentions/endorsements of a brand, the sooner we can get onto the business of building lasting relationships with these powerful influencers.
Great post (and yes, I'm biased) John.
Posted by: Jory Des Jardins | July 21, 2008 at 01:17 PM
Just a little quib. It seems like you think Momformation is trying to do BlogHer? Just to make it clear, momformation is trying to be a blog that serves it's audience based on blog/content idealism that came before the concept of BlogHer or any of those types of concepts.
Posted by: Chubbles | July 21, 2008 at 01:37 PM
Momformation is simply a group blog, staffed by a group of a dozen or so paid bloggers. We are separate from BabyCenter's editorial side and are free to blog about what's on our mind as it relates to moms, kids and family, though we may refer to BC content because it's all about moms, kids and families, or the BCPF blogs because they have excellent content.
I can't speak to BabyCenter's new community or BC's partnership with the Federated Media Blogs. But Momformation is NOT at all like BlogHer.
Posted by: Kim/hormone-colored days | July 21, 2008 at 04:06 PM