Digital Influence Mapping Project

Marcelo Tas on Brazilian "Gambiarra"

Apparently, Brazilians are adept at hacking technology to make something out of very little. I am not talking about software hacks per se. I am talking about not settling for what's in front of them and assembling solutions from the bits and pieces of available elements. Think Frankenstein meets the iPod.

It's such a common thing they have a name for it: Gambiarra or as Renata Saraiva from Ogilvy points out, "Fazer uma gambiarra."

Here's how media maven Marcelo Tas describes it during my interview with him:

photo from: http://jabacominformatica.com

Marcelo Tas: Brazil's #1 Social Media Enthusiast

 

He's a TV celebrity, internet pioneer, father of 3, overall good-guy and has more than 75K followers on Twitter. Marcelo Tas has been engaged with the Internet and television for well over a decade (I love meeting guys who have been around as long as I have). I had a great dinner with him in Sao Paulo last week.

He shared a bit about himself, his social media life and his insights in Brazilian social media - all while standing outside our restaurant on the street.

 He has a hugely popular live TV show in Brazil. He will go live from April through December which makes me tired just thinking about it. Online he has his blog and his very popular Twitter feed. He is a brand and a very appealing one from where I sit. Essentially I see Marcelo as a creative entrepeneur. That means he has a natural curiosity that drives him to constantly try things and invent things, mostly media. He told me of his online shows via UOL where he challenged experts to unpack complex topics like university economist who had to explain the global economic meltdown to a taxi driver. So smart.

He regularly speaks to large brands about his experience and insights into digital culture. Here's an excerpt from my interview with him outside our restaurant in Sao Paulo. One thing is clear, Marcelo comes alive in a new way when you turn on the camera. I love his energy.

Marcelo Tas' Blog

Marcelo's Twitter Feed

His show

Nice Twitter Data from SXSW

I am not at SXSW. I feel a bit like the kid who didn't go to Spring Break (I actually never went to the Spring Break in the drunk-swarmed Florida town - something about crowds). Realizing that there are a lot of great social  media-related things going on there including some interesting brands getting involved, I wanted to find different ways to tap into or, at least, observe the experience beyond just watching the #sxsw Twitter hashtag.

Pepsico did something smart (heads up: we do some work for brands at Pepsico but not this). They took some Twitter streams and fed them into a visual display - pepsicozeitgeist.com - against several categories like Swarm (location), Popular, Stream (just a stream of tweets), and Party Watch. The most fun and useful this Sunday morning is the Swarm funtion which overlays tweets on and Austin street map. You can quickly get a sense of who is heading over to Moonshine Grill (closed for breakfast apparently) or who is doing the Mellow ride from mellow Johnny's.

Brands Being Helpful

While other brands will spend their energy creating Flash-based games around their products, Pepsico tries to be of-service to those on the ground in Austin (Party Watch has no data right now but presuming it works when people are pushing parties, what a great tool. I hope there is an iPhone version). The next version could be a bit more interactive - I cannot click on the data to go that stream. Still - making use of the social Web to be helpful and build on a highly relevant platform - Twitter - for this venue is terrific.

A while back we created the guide to Twitter for Business. Using the data stream as they have done here needs to be a new chapter in that resource.

How to Create the Next Video on the Web: Creative Marketing Models

This post is part of a 5-part series. How can we all be successful with the next wave of video on the Web whether you are a show producer or a brand? Creative Marketing Models are one of four important priorities. 

Previous posts talked about getting the show and the audience engagement right. But none of this matters unless you have a innovative and effective advertiser model. Pre-roll, post-roll, surround banners and product integration seems to be where we are at right now. Advertisers value click throughs and impressions tied to views. But even views are open to interpretation. Revision3 recently made a higher commitment by defining views as complete views. It's likely that few other producers do that.   

Beyond Product Integration

The product integration in magazine format shows like TMI weekly  and EpicFu are the most interesting models. Still, I am not sure that product integration in narrative story is as flexible or impactful. It's one thing to put Ford vehicles in network TV shows but quite another to drop product in the background of a niche dramatic video online. We need more.

Engagement

Advertising value is changing. Some marketers understand that and are working hard to put a value on engagement. The time has come for show producers to get more creative for how they deliver engagement with the brands that support them. We need to think in terms of "marketing" not simply advertising for the brand involved in a video program. If you want to ptoduce a show or are already doing so, what is the story you tell advertisers about the ad opportunity? If it's just impressions or even click-to-action your wasting everyone's time. If you are talking about engagement via product integration than you are on the right track.

But you need to go farther. The most entrepeneurial online producers I know come from the Joss Whedon school of creating a show as multimedia brand. That means the video program is but one touchpoint and experience. Email updates and alerts, merchandise stores, related media like music and pictures, live events (like Diggnation's meetups) are all part of the the engagement. Weave sponsors in there. Show them solutions at all levels of the funnel - drive some qualified leads or relevant inquiries. Make them a friend of the show brand and therefore a potential friend of the particpants - then your getting something done.

Idea Bar #12 Next Video on the Web: Threadless Meets Next New Networks

This post is part of a 5-part series. How can we all be successful with the next wave of video on the Web whether you are a show producer or a brand? Crowdsourcing topics is one of four important priorities and is technically one of my Idea Bar posts.  

This series started with this core idea. That's what makes it part of theIdea Bar series which is full of good ideas - each driven by expertise and naivete. Ultimately this simple idea led me to want to throw out my own model on how niche video programs can succeed online.

Threadless as you all likely know is the quintessential Cinderella story for crowdsourcing. T-shirt designers post designs, the crowd votes them up (or not) and the top designs are produced and sold.

Why not do this with your show? In the previous post on Focusing on Value to Niche Communities, I covered catering to the needs of a defined, lean-forward affinity group. Why not ask them for ideas and votes on what would make a compelling show for them? What would make them want to susbcribe? Just like Threadless has the "I'd Buy That" button, our show marketplace would have a "I'd Watch That"  and an "I'd Watch That Every Week" voting buttons. The principle is the same - prove there is an audience before going into costly production. What a great way to get marketers on board  before you have actually killed yourself bootstrapping production and building an audience.

Now lest you think I am slipping into the territory of the movie, The Player, where the studio exec decrys the need of writers by saying all we have to do is pick out a story from the paper and, "bam" there's our script, let me clarify. Let the crowd tell us what they would find compelling - what topics, what participants, what format - and then let the creative juices flow. We are not talking "exquisite corpse" here.

The biggest barrier to this model is likely to be "ego." Many show creators are trying to express an idea they are personally invested in. It's tough to become open to the audience. Beyond the poor quality of many videos, this issue - which can be called "control" - might be one of the larger barriers to success. Most filmmakers I know are passionate storytellers first. To win online, you must be passionate about your audience first. Diggnation seems to do a good job of this.

Next New Networks started with the promise of a hundred online shows for all sorts of audiences. They have quite a few today but more like 15 than a hundred. What would happen if married that ambition with a crowdsourced model? 

The Watchmen Marketing Juggernaut Heats Up!

"The world will look up and shout, "Save us!", and I'll whisper....no."

Last week I had the chance to meet with some of our sister companies inside WPP who were involved in the Facebook marketing for Watchmen. (First off, someone who should know says the movie is awesome). They have created 5 pages in facebook with fan pages for 4 of the characters including Rorschach. The pages have lots of goodies for fanboys like me from pics to movies to an app of questionable relevance to audio files and more. They have done a great job to fuel my appetite.

And then the nice folks at rubberrepublic.com sent me some goodies - videos - that I could post. I appreciate what they sent. Yesterday's video was from their small collection. I am a fan so this stuff is dead-on to my interests. This blog is rarely about those personal tastes as I save that for My Other Blog. But since this is a marketing juggernaut, I thought I would share.

What else could they have done?

• Given me audio files of Rorschach's signature "hurmmm"

• Let me belong to a movement to repeal the Keene Act (outlawing masked heroes)

• Given me a custom trailer that no one else had - all you would need is a custom scene or two

• A chance to win a prop (think of all those Battlestar props being auctioned off right now during the "final episodes")

• A chance to win a party of 25 tickets for opening day

• An application to assume the identity of a masked hero from the early days

It's as if they feel the artwork, scenes from the movie and behind the scenes video would be enough to get me to post and share....Okay, it worked. But I'm a fanboy.

How to Create the Next Video on the Web: Niche, Affinity Communities

 

This post is part of a 5-part series. How can we all be successful with the next wave of video on the Web whether you are a show producer or a brand? Connecting with niche, affinity communities is one of four important priorities.  

The vast "interwebs" has been potent fertilizer on an English garden-growth of niche communities online. We all belong to multiple tribes some of which are more clearly distinuishable and formal than others. We may love a particular music artist, a passion like WarHammer, a craft like t-shirt design, travel to Indonesian islands, or whetever. Some are tighter communities than others. Star Trek fans waiting for the next JJ Abram's movie are a tight group yet they also belong to a broader 'tribe' of Sci-fi fans who are known for their engagement with shows and events. That tribe intersects with the comic fan tribe who may be watching the Next New Networks Pulp Secret. "Crafting" is another "lean-forward" community with lots of enthusiasts assembled from even smaller niche interests.

Building a show that will uniquely deliver value to a particular affinity community almost guarantees a passionate audience. That audience may not be large enough to satisfy the True Show Value (the cost of quality, value to the audience and advertising value formula ) but it creates that solid core who will work as your most vocal ambassadors. The user and brand value of niche video shows has always been about the level of engagement of the participants. Tomorrow I will talk about why we shouldn't call them "audiences" anymore as a passive viewing experience is not what the niche community will thrive on.

Identifying Niche Communities

Finding niche communities and identifying their members is relatively simple. We do it everyday with our Influencer Mapping for brands. Let's say your brand - Brand G -  makes some type of super energy efficient home appliance that is really designed to address current concerns about energy consumption, cost, and environmental impact. One niche community is the design and sustainability crew which includes all sorts of designers - product designers, graphic designers, architects, furniture designers (many designers are multidisciplinary). Many of them are concerned and focused on sustainability through design. Huge Ven diagram overlap. Brand G would focus on designing a show and the marketing behind it to appeal to the design and sustainability crew. Then they would broaden it - adjust the content slightly and expanded the marketing and outreach to grow the audience amongst design-concious consumers. As an avid, lifelong reader of Metropolis magazine, I guarantee this magazine which covers design and architecture and its impact is read by a ton of non-designers and non-architects.

Make a video show that they want and need. It might be a regular survey of new consumer products that satisfy our new green priorities. It may include interviews with designers, including audience members about their own experiences. It might be a episodic "How to Make Your Life More Green" with step-by-step instructions on transforming your life or household to reduce your carbon footprint, your costs, and more.

So, start with a core community and design your show around their needs. Then expand the focus to include the next ring of participants. You won't go so far as to dilute the show's value for the core and you will expand beyond a too narrow group fo participants.     

Next: Work the "Ladder of Engagement"

Don't Support the Keene Act

It's been almost 32 years of the Keene Act. Next Friday it's time to bring it to an end!

How to Create the Next Video on the Web: 4 Priorities for Brands

I love video on the web. The part I like best is not watching "Dollhouse" on every platform under the sun from Fox to Hulu to iPhone (actually, I don't know if you can watch it on the iPhone or not). I like the diversity of the programming coming from young entrepeneurs like Zadi Diaz, new net networks like Revison3, blip.tv and Next New Networks, more personal efforts from tradiitonal "stars" like Will Farrell. Brands have a great opportunity to connect and engage via video on the Web either through partnering with content programmers - like TerraTV on blip.tv -  or becoming their own programmers. Either way, we need to adopt a new discipline to be successful with video going forward.

I just met with a group of tremendously creative show "creators" in LA who will launch a program online over the next few months. They have all been enmeshed in the entertainment business and they know where the business has been and suspect where it is going.  I love their passion, their show concept, and their smartness about making the business side work. I have a lot of heart for their project. Still , succeeding is complicated.

While there are some breakout successes like Seth MacFarlane's channel, most video shows on the Web follow the reverse hockey stick approach where the highly promoted first episode draws a big crowd followed by depressing fall off in episodes 2,3,4. This freefall leaves many programs struggling in the long, long tail. Video production has a threshold level of effort and cost that it cannot routinely dip below. We all want "quality." And while we may be willing to accept Flipcam video interviews and an occaissional clever video thrown together in the backyard by two brothers and a dog, we generally want quality represented by the thinking, creativity, and even production value of the show.

True Show Value

Challenge is that the cost of quality, value to the audience and advertising value formula has not really been cracked yet or cracked consistently enough to spell out a path to success.That is the True Show Value and every producer should know their formula before trying the sell their program.  This is broader than TubeMogul's formula for success which focuses mainly on the creation and distribution of the video and the metadata associated with it. These things are important and I presume most video producers online get this. Too many programs either struggle to build an appreciable audience (size + composition) or to define the value to the advertiser. "Sponsoring" a show that may reach 10,000 uniques of which you know so little about may not translate into a perceived value to the advertiser. I am choosing my words carefully because I believe marketing integration with great content provides great value, I just don't think everyone is great at demonstrating that value.

Many brands want to suceed by reaching their customers or their influencers via video. Brands are learning that they can succeed by becoming content creators and building relationships via that content. Consumer marketers want to create their own episodics that draw moms in for 6-12 epsiodes. B2B marketers want to build a long term relationship with buyers and opinion-formers of their services. How can brands succeed where dedicated video entrepeneurs themselves struggle?

Four Strategic Priorities

There are four strategic priorities that will help. each day this week, I will drill down into one of the four. They represent the disciplined thinking that we need in this next chapter of video on the Web. I believe niche, special interest shows will flourish and I believe brands will reap great value from being a part of or even outright creating their own shows that consumers will increasingly spend time with. One of the keys may be in letting the crowd within a commlunity tell us what they want in terms of programming. Stay tuned as I drill down into each as the week unfolds:

• Focus on the Value to Niche, Affinity Communities

• Work the "Ladder of Engagement"
• Idea Bar #12: Threadless Meets Next New Networks
• Design Creative Marketing Models

We Are All Fashion Designers Now!

I love women's fashion. No, not in that weird, creepy way. I love the imagination and the style applied to a look. I have always known women with style who could put a look together beyond what a card-carrying fashion designer might do for the masses. Individual fashion. I gave my daughter (11)  a book on Japanese Street Fashion - harajuku - because she was intrigued by the extreme styles and drama of the looks. She puts her own looks together (no, that is not a picture of her)

Now there are two resources - one online and one in Beverly Hills - that tap into the personal stylist in all of us.

The social network for street style
"Street" is probably the wrong word. Personal Style is probably a better phrase overall but still we are talking about everyday fashion made for and by the people. I love Chictopia. The name comes from "chic" not "chick" so, don't worry.

Helen Zhu and her cofounders have established a social network grounded in people sharing their looks for themselves and getting ideas from the community. you can dive deep into the forums but the real action is in the photographs and the voting. This simplicity is the core of its beauty. In a time when we all belong to too many social networks, a simple structure that builds on teh one affinity - personal fashion - that brings members together is better than all the bells and whistles in the world.

Did I mention Hot Deals! Chictopia has a great business model that goes beyond targeted display advertising into deal sponsorships. If I were a retailer serving young women, i would be all over this community. (Sure, they don't have real "reach" yet, but I love this idea so much I knwo they will get there).

Fashion DIY in Beverly Hills
FashionologyLA recently launched (thanks Springwise) a new store catering to young girls who want a distinctive look at the touch of a few buttons. It's co-creation at the retail storefront. Here's how Springwise described the store experience (designed by: BigBuddhaBaba )

"Using touch-screen Design Pads, they begin by selecting what type of garment they'd like to create, choosing from an assortment of tops, bottoms and dresses. From there they select a fashion "mood" onscreen—themes include Juku, Pop, Rock, Malibu and Peace, all of which include a colourful array of graphic images. They then pick embellishments for their garments, choosing from options including Sew It, Clip It, Bling It and Pin It. Once a girl completes her design, she proceeds to the U-Bar, where a friendly Fashionologist uses a heat press to add the key design element to her new look and gives her a tray of embellishments to take to the customized Make It table. "

I am going to LA in a few weeks and hope to stop into the store to get some pics. For teh tween who wants a distinctive look - something that defines her - this could be a great choice. The looks have to be "ownable."   It cannot just be the difference between a glitter butterfly vs. an applique puppy. I serached Flickr and came up empty. But that is what they need - a gallery of customers proud in their looks (tough when your customers are so young and online privacy is a concern). Can they create a Chictopia-lite community? Will they offer looks as dramatic as the streets fo Japan? Whil ethe seocnd isn't likely, i hope they figure out the online gallery. Their store begs for user images.

I love how digital is putting the consumer in charge of fashion.